The Boeing 747 prototype displayed to the public in 1968 |
A BHAG must:
- Be clear and compelling, with little or no need for explanation. It should be a goal (reaching the top of mount Everest), not a statement (Doing research and development for the purpose of finding sustainable routes on mount Everest that can be used to charter supplies).
- Fall outside most people's comfort zone.
- Bold and exciting in its own right, not because of a person or event, but because of the goal itself.
- Be followed up with another BHAG once it's achieved. Many companies have BHAG at different levels or different departments.
- Be consistent with the core values of the company.
In 1965 Boeing had the BHAG of building the 747 jet aircraft as a commercial plane while its competitors believed propeller driven planes were still the future. The goal was so audacious that they had to commit three times their annual profit of the past five years to it, a quarter of their net worth at the time. In the late 1960's Boeing had to lay of 86 000 people when the economy left them with few other options. Billboards outside Seattle read: "Will the last person leaving Seattle please turn out the lights?". But the commitment to building a 747 were still in gull swing. At the end of the decade the Boeing 747 was completed, the largest civilian airplane in the world. In less than 16 months the Boeing team, known as "the Incredibles", built the most successful wide-body airplane in history and in 2014 they celebrated the delivery of plane number 1500 to Frankfurt, Germany.
BHAG allow people to be part of something bigger than themselves, go figure out what your next goal should be.